Here at Gatto Christian Shop, we want all our customers to be happy with their purchases.
Faulty /Damaged Items
If any of our products are faulty or damaged, we will happily replace them or offer a refund. You must notify us by emailing firstname.lastname@example.org advising us of the issue within 7 days of receiving the item.
We will provide you instructions on how to return the item to us. We may request images of the faulty or damaged item be sent prior to issuing replied paid details.
The faulty or damaged product must be received by Gatto Christian Shop before we apply a refund, credit or exchange.
If you would like to return a item purchased from Gatto Christian Shop because you have changed your mind, we will happily assist with providing a credit note*, or exchanging your product if we are notified within 7 days of you receiving the item.